Example: on-call that does not burn people out
Rotation, handover, and policy habits that keep incident response humane over quarters, not just sprints.
26 February 2026 · Archive
Example content
Placeholder operational content for listing and tag pages.
Sustainable on-call is less about heroics and more about predictability. Teams should know when they are responsible, what “escalate” means, and how they get time back after a rough week.
Habits that help
- Fixed rotation length with calendar visibility two months ahead.
- Handover notes that include recent flaky areas, not only open tickets.
- Protected follow-up after severe incidents: fix debt is scheduled, not optional.
If pages wake people for the same class of issue repeatedly, treat that as a product defect in your observability or automation—not as normal noise.